Earful

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Earful Privacy Policy and Terms and Conditions

1. Overview
1.1 How we fund our service
2. How the service works
2.1 Anonymity built in from day 1
3. About our services
3.1 Minimum Age Requirements
3.2 Account Registration
3.3 Privacy of user data
3.4 Software
3.5 Fees and Taxes
4. Using Earful
4.1 Our Terms and Policies
4.2 Legal and Acceptable Use
4.3 Harm to Earful
4.4 Keeping Your Account Secure
4.5 Guidelines for what you can share and do on Earful
4.6 Third-party services
5. Your Rights and License with Earful
5.1 Your Rights
5.2 Earful’s Rights
5.3 Earful’s License to You
6. Disclaimers and Limitations
6.1 Disclaimers
6.2 Limitation of liability
6.3 Availability of Our Services
6.4 Resolving Disputes and Ending Terms
6.5 Ending these Terms
7. General

1. Overview
Earful Communications Platform LLC. (“Earful”), also referred to as “we” “us” and/or “our”, is a service (the “Service”) that allows vetted strangers to have a totally anonymous conversation. These Terms and Conditions and Privacy Policy (the “Terms”) govern your access and use of Earful. They make up the entire agreement between you and Earful regarding your use of our Service and supersede any prior agreements. You agree to our Terms of Service (“Terms”) by installing or using our apps, services, or website (together, “Services”).

1.1 How we fund our service
Earful charges a monthly subscription to use the Service. We use those funds to operate the service. We don’t collect personal data aside from what we need to operate the Service effectively and safely. We don’t sell personal data. We don’t offer advertising in our platform.

2. How the service works
Earful is a place to safely and anonymously share and hear from strangers. We believe this is important, because finding someone to simply talk through something that is neither grandiose nor completely trivial is difficult and tiresome to organize. Earful makes that connection simple and ephemeral. Something to talk about, or hear from someone on Earful, could be talking through something bothering you, getting an outsider’s perspective, simply sharing with someone something, and for the listener, a chance to participate in the stories and dramas of other people, and help them get through them.Our goal is to have enough users that, on demand, you can be matched with someone else to either listen to their story, or to share your story.

2.1 Anonymity built in from day 1
Earful is designed to never collect or store any sensitive information. Earful messages and calls cannot be accessed by us or other third parties because they are always end-to-end encrypted, private, and secure. Our Terms of Service and Privacy Policy are available below.Earful uses secure encryption to provide private internet calling to users who are Natural Persons in the United States of America.

3. About our services
3.1 Minimum Age Requirements
You must be at least 18 years old to use our Services. You must be willing to provide ID verification through our third-party partners, and agree to their terms. We use ID verification to ensure that all of our users are real, verifiable Natural Persons of USA who are 18 years or older.

3.2 Account Registration
To create an account you must register for our Services using your phone number. You agree to receive text messages and phone calls (from us or our third-party providers) with verification codes to register for our Services. You agree to use Earful to speak and share with other verified users through the Earful platform.3.3 Privacy of user data
Earful does not sell, rent or monetize your personal data or content in any way – ever. Any data that we collect or save is strictly for protecting our users, and for normal operation of the service and software on which it operates. We strive to store as minimal data as possible, and will continue to refine and update our privacy and data policies and practices to improve them, and make them better.

By reading this Privacy Policy and Terms and Conditions, you can better understand how we safeguard the information you provide when using Earful’s Services. For the purpose of operating our Services, you agree to our data practices as described in our Privacy Policy, as well as the transfer of your encrypted information and metadata to the United States and other countries where we have or use facilities, service providers or partners. Examples of Third Party Providers would be the service that sends you a verification code, our internal provider for processing support tickets, our ID verification partner, the underlying phone messaging service, our payment processing partner, and others. This list is not exhaustive, and we intend to expand this list and modify it, in order to give you and all users of Earful all assurances and protections reasonably possible.

3.4 Software
In order to enable new features and enhanced functionality, you consent to downloading and installing updates to our Services.3.5 Fees and Taxes
You are responsible for data and mobile carrier fees and taxes associated with the devices on which you use our Services.

4. Using Earful
4.1 Our Terms and Policies
You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.4.2 Legal and Acceptable Use
You agree to use our Services only for legal, authorized, and acceptable purposes. You will not use or assist others in using our Services in ways that could (a) violate or infringe the rights of Earful, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, and auto-dialing; (c) involve divulging information that could personally identify you, aside from your own, actual voice; (d) harm other users of Earful or Earful and its partners.

4.3 Harm to Earful
You must not (or assist others to) access, use, modify, distribute, transfer, or exploit our Services in unauthorized manners, or in ways that harm Earful, our Services, or systems. For example you must not (a) gain or try to gain unauthorized access to our Services or systems; (b) disrupt the integrity or performance of our Services; (c) create accounts for our Services through unauthorized or automated means; (d) collect information about our users in any unauthorized manner; or (e) sell, rent, or charge for our Services.

4.4 Keeping Your Account Secure
Earful embraces privacy by design and does not have the ability to access your calls on our services. You are responsible for keeping your device and your Earful account safe and secure. If you lose your phone, follow the steps on our Support site to re-register for our Services. When you register with a new device, your old device will stop receiving all messages and calls.No Access to Emergency Services. Our Services do not provide access to emergency service providers like the police, fire department, hospitals, or other public safety organizations. Earful is not a telephone service and is not intended to replace telephone service. Make sure you can contact emergency service providers through a mobile, fixed-line telephone, or other service.

4.5 Guidelines for what you can share and do on Earful
We want Earful to be a special, enriching, and dynamic community. We want people to have the security of anonymity, but with the knowledge that all other users are there with a similar purpose, to exchange stories and insight.Earful is a place to share interpersonal stories with anonymous strangers. It is an on demand service when you want to talk through something relatively inconsequential, but is important enough to warrant action, that is, the act of talking it through. For listeners, we hope they delight in hearing stories from other users, and helping them by simply hearing them, and at time, offering a different perspective.It is critical that all users abstain from sharing personally identifiable information, such as social security numbers, phone numbers, email, address, social handles like twitter, instagram, LinkedIn, Pinterest, YouTube, etc. Sharing personally identifiable information breaks the intent behind Earful.Furthermore, you may not use the Service to do or share anything:
• That violates these Terms and/or the Service
• That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using our Service in such a way).
• That you do not own or have the necessary rights to share.
• That infringes or violates someone else's rights,You may not upload viruses or malicious code, use the services to send spam, or do anything else that could disable, overburden, interfere with, or impair the proper working, integrity, operation, or appearance of our services, systems, or Products.You may not access or collect data from our Service using automated means (without our prior permission) or attempt to access data you do not have permission to access, regardless of whether such automated access or collection is undertaken while logged-in to an Earful account.You may not proxy, request, or collect usernames or passwords, or misappropriate access tokens.You may not sell, license, or purchase any data obtained from us or our services, regardless of whether such data was obtained while logged-in to Earful.You may not misuse any reporting, flagging, dispute, or appeals channel, such as by making fraudulent, duplicative, or groundless reports or appeals.
You may not sell, license, or purchase any data obtained from us or our services, regardless of whether such data was obtained while logged-in to Earful.You may not misuse any reporting, flagging, dispute, or appeals channel, such as by making fraudulent, duplicative, or groundless reports or appeals.You may not do, or attempt to do, anything to circumvent, bypass, or override any technological measures that Earful uses to control or limit access to our Service or data.Earful reserves the right to remove or restrict access to our Service, and also to suspend or disable your account for any conduct which violates these provisions. If we suspend or disable your account, we’ll let you know and, to the best of our ability under reasonable efforts and time frames, explain any options you have to request another review. We make no guarantees that we will reinstate your account, that is, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Services; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. In the case that we suspend or disable your account, we will refund the amount of your subscription owed to you (for the remainder of the month if paying monthly, or for the remainder of the year, if paying yearly subscription).To help keep this community safe and adherent to the principles and intentions outlined in these Terms, we encourage and welcome you to report conduct that you believe or interpret as violating your rights or our terms.Furthermore, we can also restrict access to the Service if we determine that doing so is reasonably necessary to avoid or mitigate misuse of our services or adverse legal or regulatory impacts to Earful, and/or in order to protect other users.Using Earful has some built in structure, or roles, in order to make it better for everyone. So we have defined those roles, and what acceptable behavior is in those roles. We want everyone to have an excellent and enriching experience from using Earful, so by using Earful, you agree to adhere to this policy.

4.6 Third-party services
Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. When you use third-party services, their terms and privacy policies govern your use of those services.

5. Your Rights and License with Earful
5.1 Your Rights
You own the information you submit through our Services. You must have the rights to the phone number you use to sign up for your Earful account.5.2 Earful’s Rights
We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission. To report copyright, trademark, or other intellectual property infringement, please contact [email protected].5.3 Earful’s License to You
Earful grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.

6. Disclaimers and Limitations
6.1 Disclaimers
YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. EARFUL DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, “EARFUL PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

6.2 Limitation of liability
THE EARFUL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE EARFUL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE EARFUL PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL YOUR LOCAL EMERGENCY SERVICES NUMBER, SUCH AS 911 OR THE SUICIDE AND CRISIS HOTLINE AT 988 OR https://988lifeline.org/ AND NOTIFY THE RELEVANT AUTHORITIES. THE SERVICE IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES AND USERS CANNOT IN ANY WAY PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE AFOREMENTIONED CASES. IF YOU PROCEED TO USE THE SERVICE NOTWITHSTANDING THIS NOTICE, YOU DO SO ENTIRELY AT YOUR OWN RISK.THE SERVICE IS NOT INTENDED FOR THE PROVISION OF ANY CLINICAL DIAGNOSIS IN ANY WAY WHATSOEVER, AND SHALL NOT SUPPLANT AN IN-PERSON EVALUATION OR TREATMENT BY A LICENSED PROFESSIONAL. YOU SHOULD NOT USE THE SERVICE IF YOU NEED ANY OFFICIAL DOCUMENTATION OR APPROVALS FOR PURPOSES SUCH AS, BUT NOT LIMITED TO, COURT-ORDERED THERAPY OR EMOTIONAL SERVICE DOG CERTIFICATION. EARFUL IS A PLACE FOR INFORMAL, CONFIDENTIAL SHARING WITH A STRANGER, AND IS NOT AN EQUIVALENT FOR TREATMENT WITH A LICENSED PROFESSIONAL. IT IS ALSO NOT INTENDED FOR ANY INFORMATION REGARDING WHICH DRUGS OR MEDICAL TREATMENT MAY BE APPROPRIATE FOR YOU, AND YOU SHOULD DISREGARD ANY SUCH ADVICE IF DELIVERED THROUGH THE SERVICE.DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING IN-PERSON CARE FROM YOUR DOCTOR OR OTHER QUALIFIED PROFESSIONAL BECAUSE OF INFORMATION OR ADVICE YOU RECEIVED THROUGH THE SERVICE.

6.3 Availability of Our Services
Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.
6.4 Resolving Disputes and Ending Terms
Resolving disputes. You agree to resolve any Claim you have with us relating to or arising out of our Terms, us, or our Services exclusively in the United States District Court for the Eastern District of Michigan or a state court in Oakland County, Michigan. You also agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such disputes. The laws of the State of Michigan govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between Earful and you, without regard to conflict of law provisions.
6.5 Ending these Terms
You may end these Terms with Earful at any time by deleting Earful Communications Platform from your device and discontinuing use of our Services. We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for Earful. The following provisions will survive termination of your relationship with Earful: “Licenses,” “Disclaimers,” “Limitation of Liability,” “Resolving dispute,” “Availability” and “Ending these Terms,” and “General”.

7. General
Earful may update the Terms from time to time. When we update our Terms, we will update the “Last Modified” date associated with the updated Terms. Your continued use of our Services confirms your acceptance of our updated Terms and supersedes any prior Terms. You will comply with all applicable export control and trade sanctions laws. Our Terms cover the entire agreement between you and Earful regarding our Services. If you do not agree with our Terms, you should stop using our Services.If we fail to enforce any of our Terms, that does not mean we waive the right to enforce them. If any provision of the Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from our Terms and shall not affect the enforceability of the remaining provisions. Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country. If you have specific questions about these Terms, please contact us at [email protected].

8. Additional Information about Privacy Policies and Practices
Earful utilizes state-of-the-art security and end-to-end encryption to provide private and anonymous, one-to-one Internet calling services to verified users to U.S. Natural Persons in the United States of America (“Services”). Your calls are encrypted, so they can never be shared or viewed by anyone but yourself and the intended recipients.8.1 Information you provide
8.1.1 Account Information
You register a phone number, email, and address when you create an Earful account. You also provide to our identity verification partners during sign up a valid form of identification. You will provide to our payment partners a valid form of payment. Earful will neither store nor access your payment information nor information about your identity, except as necessary to process your payment for the subscription to use the Services. Our partners may store payment information in order to process your payment to use the Services. We choose our partners because of their excellence in security and leadership in compliance with payment processing standards.
8.1.2 Calls
Earful cannot access the content of your calls. Calls are neither recorded nor stored, except as technologically necessary to transmit them between the sender and recipient, but only to that limited, technological requirement.Additional technical information is stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish calls and transmit messages. Earful limits this additional technical information to the minimum required to operate the Services.
8.1.3 Roles
A user will select a role, either as the person sharing, who is doing most of the talking or “giving an earful”, or as the person listening, who is talking only somewhat to gain clarification by asking questions, for example, also known as “getting an earful”.8.1.4 User Support
If you contact Earful User Support, [email protected], any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case.
8.1.5 Managing your information
You can manage your personal information in Earful’s application Settings, principally with the option to delete your account with Earful.
8.1.6 Information we may share
Third Parties. We work with third parties to provide some of our Services. For example, our Third-Party Providers send a verification code to your phone number when you register for our Services. Furthermore, for example, our Third-Party Providers collect and securely store payment and billing information. An additional example of a Third-Party Provider is our ID verification partners, who verify the identity of our users during the sign up and registration process. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services in connection with our Services, their Terms and Privacy Policies govern your use of those services.
8.1.7 Other instances where Earful may need to share your data
To meet any applicable law, regulation, legal process or enforceable governmental request.
To enforce applicable Terms, including investigation of potential violations.
To detect, prevent, or otherwise address fraud, abuse, security, or technical issues.
To protect against harm to the rights, property, or safety of Earful, our users, or the public as required or permitted by law.
8.1.8 Updates
We will update this privacy policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.9. Contact Us
If you have questions about our Privacy Policy please contact us at [email protected]. Attn: Earful Communications Platform, LLC 43000 W. 9 Mile Rd, Ste 301 PMB 1032, Novi , MI 48375Effective as of December 30, 2025Updated December 30, 2025

Frequently Asked Questions
What is Earful?Earful is a space for real, anonymous conversations with real people. It’s for talking things through, trading perspectives, and being heard—without the social pressure of friends, followers, or fixing anyone.Is Earful therapy?No. Earful is not therapy, counseling, or crisis support. It’s a place for human-to-human conversation, not diagnosis, treatment, or professional advice.How does Earful work?You’re matched anonymously with another user for a live audio conversation. You can choose whether you’re in the mood to listen or talk, and once matched, you’re connected for a one-on-one conversation.Do I need to create an account?You’ll receive a randomly generated ID to use Earful. We don’t require personal profiles, real names, or social media connections.Is it really anonymous?Yes. Conversations are anonymous by design. You don’t see names, photos, or personal details unless someone chooses to share them.Are conversations recorded?No. Earful does not record conversations.What kinds of conversations happen on Earful?Anything thoughtful, curious, reflective, or honest. People use Earful to talk through decisions, share experiences, explore ideas, or simply listen. It’s not a rant dump—and it’s not small talk either.What if I feel uncomfortable during a conversation?You can end a conversation at any time. After each call, you’ll have the option to give feedback or report behavior that violates our guidelines.What behavior is not allowed?Harassment, hate speech, sexual content, threats, or attempts to identify or contact users outside the app are not allowed. Earful is for respectful, human conversation.Who is Earful for?Earful is intentionally designed for women and gender-diverse people who want thoughtful, anonymous conversation in a space shaped around emotional safety and mutual respect. During early phases, access may be limited as we learn, grow, and protect the integrity of the community.Is Earful free?During testing, Earful is free to use. Pricing and future features may evolve as we grow.How old do I have to be to use Earful?You must be 18 or older.What should I do if I’m in crisis?Earful is not designed for emergencies or crisis support. If you’re in immediate danger or thinking about harming yourself or others, please contact local emergency services or a crisis hotline right away.How can I help improve Earful?Your feedback matters. After conversations, you’ll have the chance to share what worked and what didn’t. You can also reach out to us directly through the site.